Working in an airport hotel can be great fun for the individual who enjoys meeting new people from different cultures and learning a few words from a broad spectrum of languages. The hotel industry, especially the industry, requires a worker with a cordial approach and one who is dedicated to personal efficiency, with those skills pushed to the limits when working in a major airport hotel.
Front Desk Employee
Although working at an airport hotel may be exciting at times, it is also a high pressure position where one must be able to cope with stressed out guests. One of the main reasons a guest chooses an airport hotel over a downtown accommodation is for the convenience of getting to the airport on time. During the typical guest check-out, you will find the patron looking at his watch and exhibiting some impatience with the final details of the exit paperwork. The front desk employee must be sensitive to the guest’s worries and concerns about a speedy check-out, and must be well trained to handle every emergency that might slow down the process. If the guest seems a bit grumpy, remember that he is not going out for a leisurely day of sightseeing, but rather, is in a rush to catch a flight.
Largest Individual Tips
The airport hotel employees that receive gratuities may not have the largest individual tips, but can make up for that with volume. This type of accommodation remains one of the most bustling and well-booked of hotels, offering the tipped employee a nice intake for a day’s work.The setback to the busy hotel schedule is that an employee may be asked to work overtime during peak seasons or when large tour groups are checking-in. This may entail a hectic four hour addition to an already exhausting shift, but for the professional that takes his job personally, the hourly overage is welcomed.
Prime Tourists Locations
Some of the best jobs at an airport hotel that pull in a tip on top of the wages include food and beverage servers, bell hops, valets and concierge. The steady influx of checked-in guests can be a gold mine for those who present themselves with congeniality and a helping hand.Unlike many hotels located in prime tourists locations, the patrons at the airport hotels tend to be frequent and repetitive customers. This is particularly true with business travelers who tend to stay at the same airport-friendly location on each trip. To the seasoned professional on the hotel team, this is your chance to build a rapport with that client and increase your popularity and gratuities.
Expensive Hotels
Life at the airport hotel may be a faster pace than the more expensive hotels with a view, but if you remember why the guest booked that location in the first place, you are on your way to understanding what you need to do to make an excellent impression. Be fast, efficient, and make their stay pleasant, and you just might be one of the reasons why the traveling business person comes back. Employment opportunities can be found on Hotel specific pages.
